Reference

pintu123 Privacy Policy For Your Account

Clear data choices sit alongside your account path at pintu123, covering registration, phone verification, wallet records and access to the lobby.

Account dataWallet recordsCookie choicesSecurity requests
pintu123 pintu123 Privacy Policy For Your Account
CONTACT PATHS

Ask About Privacy Before Opening An Account

Privacy questions should have a direct route, so we keep account help close to the cashier path and ask you to include enough detail for us to locate the correct record.

Account help Use the account help route for access, correction or deletion requests. Include your registered phone detail and the subject of your Privacy Policy question so we can identify the right account record.
Wallet record check For DANA, OVO, GoPay or QRIS questions, share the transaction reference and date only. We can check the stored payment status without asking you to disclose a wallet password.
Security concern If your account access changes unexpectedly, contact support through the account path and describe the device used. We may ask for phone verification before discussing private account details.
HANDLING DETAILS

Six Practical Rules Behind This Policy

The policy is easier to use when each data practice has a clear reason. We separate account access, payment references, device signals and cookie preferences instead of treating every record alike.

Account creation

We use the details entered during registration to create your account and support phone verification. If you stop before verification, contact us if you want the submitted details checked or removed.

Device signals

Device type, browser data and sign-in events help us recognise unusual access. They support account security and troubleshooting, including when mobile access to Phoenix Rises behaves differently.

Cookie choices

Cookies can remember session preferences and help us understand whether a page loads correctly. You can manage browser cookie settings, though removing them may require another login.

Payment references

We retain transaction references for account checks, including QRIS, DANA and bank transfer records. These references help us match a status without storing your wallet password.

Retention periods

We keep records for as long as the stated purpose requires or as applicable legal duties require. When a record is no longer needed, our process moves it toward removal or restricted storage.

Change requests

To request access, correction or deletion, use account help and name the record concerned. We may verify your phone before releasing or changing private account information.

Privacy Policy Answers For pintu123

These questions address the data points you are most likely to consider before opening an account or contacting us. Each answer follows the same Privacy Policy scope, including phone verification, cookies, payment references, device access and requests for changes.

It covers registration details, phone verification, device and browser signals, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

Phone verification helps connect you with the correct account and reduces the chance of private details being disclosed to another person. We may repeat that check before handling a data request.

No. We use transaction references and status details for account checks, but you should never send a DANA, OVO, GoPay or QRIS wallet password or one-time code to support.

Open the account help path and ask for an access copy, naming the registered phone detail and the type of record requested. We may verify account ownership before sending private data.

Yes. Send a correction or deletion request through account help and identify the relevant record. We assess the request against retention duties and may need phone verification before action.

Cookies can maintain a session and record basic page preferences. Your browser controls can remove or block them, but doing so may sign you out or affect access to account pages.

Our policy is available for Indonesian account questions, while account access and eligibility depends on local law. Where local law permits, contact us through account help for a local data request.